Terms of service
1. Products/Services Offered
PADDIK offers high-quality padel rackets and accessories through its online platform, PADDIK.com. Our products are designed for enthusiasts of all skill levels, providing a unique blend of performance, durability, and style. The products sold on our site are proprietary and are intended solely for personal use by our customers. Through PADDIK, customers can access a user-friendly e-commerce experience, along with customer support for product inquiries, order assistance, and more.
2. Eligibility to Use Services
Our services are available to a broad audience, and generally, anyone is eligible to purchase products from PADDIK, provided they meet local legal age requirements and can enter legally binding contracts. Users must be at least 18 years old or have permission from a parent or guardian to make purchases. By creating an account or placing an order, users confirm they meet the eligibility requirements and agree to abide by our Terms of Service.
3. Restrictions on Product Usage
We expect customers to use PADDIK products responsibly and only for their intended purpose. Our padel rackets and accessories are designed for personal recreational use. PADDIK is not liable for damages or injuries arising from improper or unauthorized use of our products. Customers are prohibited from reselling PADDIK products without explicit written permission, as well as from using our products in any manner that would violate local laws, regulations, or this agreement.
4. Payment Methods
PADDIK aims to provide a secure and accessible shopping experience by supporting a variety of payment methods. Customers can use major credit cards, debit cards, and other secure online payment solutions as available on our checkout page. We may also offer options like digital wallets or installment plans, depending on region-specific availability. All payments are processed securely, and customers receive a confirmation email upon successful completion of each transaction.
5. User Accounts
If our platform includes user accounts, PADDIK encourages customers to protect their login information and not share it with others. User accounts are the property of PADDIK, and we reserve the right to suspend or terminate accounts if we suspect misuse, fraudulent activity, or a breach of these terms. Customers agree to take full responsibility for any actions performed under their accounts.
6. Disclaimers and Limitations of Liability
PADDIK is committed to maintaining high standards of product quality; however, we make no warranties regarding the fitness or suitability of our products for every individual or application. Customers agree to use PADDIK products at their own risk. To the maximum extent permitted by law, PADDIK shall not be held liable for any direct or indirect damages resulting from the use or misuse of our products. This disclaimer extends to errors, delays, or interruptions in service caused by factors beyond our control, such as third-party disruptions or technical issues.
7. Contact for Support or Inquiries
PADDIK values customer satisfaction and offers support to address product inquiries or order issues. Customers can reach out via email at support@paddik.com for assistance. Our support team aims to respond promptly to all inquiries and provide solutions to ensure a positive experience.
8. Governing Law and Jurisdiction
These Terms of Service are governed by the laws of Abu Dhabi, United Arab Emirates. By using our website or purchasing our products, customers agree to comply with these laws. In the event of a dispute, the parties agree to resolve the matter through arbitration or mediation as per UAE legal requirements, rather than through litigation, whenever feasible.